Cancellations and Refunds Policy

Effective Date: February 2025

1. Order Cancellations

Since Tap2Biz offers **digital business cards** with **instant activation**, cancellations are not possible once payment is completed.

2. Refund Policy

We offer **refunds only** in the following cases:

• ❌ **Duplicate Payment** – If you were charged twice for the same order.
• ❌ **Technical Error** – If there was a payment processing failure that resulted in non-activation.
• ❌ **Service Non-Delivery** – If you do not receive access to your digital business card within **24 hours**.

3. No Refunds for Activated Business Cards

Once your **digital business card is activated**, the payment is **non-refundable** as the service is delivered instantly.

4. Refund Request Process

If you believe you are eligible for a refund, follow these steps:

• 📧 **Email us** at support@tap2biz.com with your payment details.
• 📞 **WhatsApp us** at +91 9526831010 for urgent issues.
• 🔍 We will review your request and process the refund **within 5-7 business days**.

5. Payment Disputes

For any unauthorized transactions or disputes, please contact your **bank or Razorpay support** before initiating a chargeback.

6. Changes to This Policy

Tap2Biz reserves the right to modify this **Cancellations and Refunds Policy** at any time. Changes will be updated on this page.